Bookings / Cancellations:
- Schedules are released 1 week in advance.
- Bookings open at 10:30AM for riders, and 12PM onwards for ClassPass users.
- All cancellations are to be done before 9PM the night before the class to avoid a forfeited credit.
- Bookings must be made using an account belonging to the rider, regardless of whether the booking is done via ClassPass or using a package.
- FOCUSCYCLE does not allow assigning of guests.
- Selling of classes or packages is STRICTLY prohibited.
Arriving for Class:
- First-timers are required to arrive 15 minutes before class for a safety briefing.
- Do arrive at the studio at least 10 minutes prior to the start of class.
- ID checks are mandatory.
- Shoes cannot be worn to the toilet, please visit the washroom before checking in.
- Studio doors close punctually, and those who arrive late will be denied entry.
- Riders denied entry will have their credit forfeited. ClassPass users will have to contact ClassPass to waive their no-show fee.
During Class:
- Personal belongings can be brought into the studio, but cannot be placed near bike wheels.
- Nothing is to be placed on the floor during class.
- Long-form filming during class is strictly prohibited.
- Re-entry is NOT allowed.
FIND US ON APP STORE:
FIND US:
THE ONE,TST
Shops L708-L709, Level 7, The ONE, No. 100 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong